Senior Implementation Engineer

The primary responsibility of the Sr. Implementation Engineer is to execute and manage the implementation of CyberArk’s products, by being the primary technical contact for the customer. In performing this responsibility, the Sr. Implementation Engineer will be assigned to multiple implementations simultaneously, which could be in various regions of the country. This position requires 30% to 40% nationwide travel. In addition, the position requires post-sale, support activities and technical relations with the customers. The Sr. Implementation Engineer will report to the Director of Field Services.

Responsibilities may include, but are not limited to:

  • Independently develop, manage, execute and own overall project plan and timelines for key deliverables
  • Direct implementations and serve as primary client contact on implementations
  • Establish clear definition of clients’ implementation responsibilities and CyberArk’s responsibilities with each client
  • Establish a clear understanding of client’s key metrics prior to a CyberArk’s implementation and determine clear quantifiable expectations for the customer once fully implemented;
  • Collaborate in the ongoing development of training materials and curricula
  • Organize and lead training sessions
  • Provide off site support
  • Provide consulting services to CyberArk’s clients
  • Collaborate with other CyberArk departments to ensure coordination and completion of all additional implementation related tasks • Promote up-sales to existing customers by consulting and presenting additional products
  • 30% to 40% nationwide travel

Job Requirement:

  • Bachelor’s Degree in Computer Science
  • 2-7 years of Technical Implementation and support experience
  • In-depth, demonstrable knowledge of Information Security and Network Architecture
  • Demonstrated ability to assume sole and independent responsibilities
  • Ability to keep track of numerous detail-intensive, interdependent tasks and ensure their accurate completion
  • Ability to train technical users
  • Ability to conduct technical presentations
  • Mastery of Windows Operating Systems, IIS and LDAP
  • Experience with UNIX and Windows operating systems
  • Experience with the following protocols: SSH, Kerberos, SNMP and SMTP
  • Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing Systems
  • Experience with MySQL, SQL and Oracle databases (advantage)
  • Experience in programming (advantage): JAVA, VB, Perl, Expect and .Net

Please send resumes to HR USA